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Return Policy

We thank you for your order!  If you have any comments, questions or concerns please let us know.  We strive to make your experience with TD1 the very best it can be.

 

Dear Valued Customer,

At TD1, we take pride in knowing that you are satisfied.  If for any reason at all you are not 100% satisfied with a product purchased from TD1, you may return it within 30 days for a full refund (less shipping) or exchange.

The following are our return policies and instructions.  Please be sure to follow them closely to ensure a hassle-free return or exchange.

1. Product must be purchased directly from TD1 in order to receive a refund. We cannot give refunds on products purchased from any other retailers.

2. Please call TD1 to obtain a Return Authorization Number.  This number is required to process a return.  Returns will not be accepted without prior authorization.  Contact the Returns Department at (866)686-1337.

3. When you call, you will be given a Return Authorization Number.  Package your item(s) to be returned securely, along with a brief letter describing your reasons for return, and write the Return Authorization Number clearly on the outside of the package.

4. Send return via Federal Express, Insured Mail or UPS to the following address:                      

                TD1 Athlete Challenge
                6341 S. Troy Circle Unit E
                Centennial, CO 80111

5. Upon receipt, TD1 will begin to process your return.  Please allow 4 weeks for a refund.  If you wish, you may request an exchange (this can be processed almost immediately).

6. TD1 cannot refund original shipping and handling fees. 

7. Customer is responsible for all shipping charges on returned items.  Customer is also responsible for any applicable shipping charges if a new product is desired in exchange for the return.